Privacy Policy
Privacy Policy
Effective Date: June 26, 2025
This Privacy Policy explains how PowerFan Inc. d/b/a Storychat ("Storychat," "we," "us," or "our") collects, uses, discloses, and protects your personal information when you access or use our services (the "Services"). By using the Services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect the following types of information:
Account Information: When you register, we collect your email, username, and password.
User Content: Any characters, stories, images, messages, or media you generate or upload.
Usage Data: Interactions with the platform (e.g., page views, time spent, scrolls, clicks), session replays, device type, operating system, and browser.
Payment Information: Payment method details are processed securely by our third-party payment provider (e.g., Stripe).
Cookies & Tracking Data: See Section 6 for details.
2. How We Use Your Information
We use the information we collect to:
Provide and improve the Services
Process payments and manage subscriptions
Personalize your experience
Respond to customer inquiries
Ensure platform security and prevent fraud
Analyze usage trends via tools like Microsoft Clarity and Google Analytics
3. How We Share Information
We may share information with:
Service Providers: Vendors who perform services on our behalf (e.g., cloud hosting, customer support, data storage, analytics, security, payment processing) under confidentiality agreements.
Analytics & Tracking Partners: We use Microsoft Clarity, Google Analytics, and similar tools to understand user behavior through cookies, session replays, and heatmaps. Microsoft’s terms: https://clarity.microsoft.com/terms
Affiliates: Our subsidiaries and corporate affiliates, consistent with this Policy.
Legal or Safety Requirements: If required by law or to protect Storychat, our users, or the public.
Business Transfers: If we are involved in a merger, acquisition, financing, or asset sale.
User-Directed Sharing: When you create or interact with public content, such as characters, stories, or group chats.
With Consent: When you authorize us to share data with third parties.
Note: We do not sell personal information for monetary consideration and do not knowingly allow targeted advertising to children.
4. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
Access, correct, or delete your personal information
Request portability of certain data
Object to or restrict specific types of processing
Opt out of direct marketing or targeted advertising
Withdraw consent at any time
Appeal a decision regarding your data request
To exercise these rights, email privacy@storychat.app or use the in-app request form. We may verify your identity before responding.
You can also manage cookie preferences (see Section 6) and unsubscribe from marketing emails using links in our messages.
5. Data Retention
We retain information as long as necessary to:
Provide the Services
Comply with legal obligations
Resolve disputes
Enforce agreements
If you delete your account, we will delete or anonymize personal information within a commercially reasonable period, unless:
Retention is required by law
The content you've created (e.g., popular public characters) has become integral to the experience of others
6. Cookies & Similar Technologies
We and our partners use cookies, local storage, pixels, SDKs, and session replay tools to:
Keep users logged in
Save preferences
Record interaction behaviors (e.g., scrolling, clicks)
Improve platform usability and design via Microsoft Clarity
Measure traffic and usage
Detect fraud and security threats
You can disable cookies through your browser settings, though some Services may not work properly. You may opt out of Google Analytics using the Opt-out Add-on. Microsoft Clarity honors Global Privacy Control (GPC) signals where required by law.
7. Security
We use administrative, technical, and physical safeguards to protect your information, including:
Encryption (in transit and at rest)
Role-based access controls
Regular security audits
However, no system is completely secure. You are responsible for maintaining the confidentiality of your password and credentials.
8. International Data Transfers
Storychat is headquartered in the United States. We may store or process data in the U.S. or other jurisdictions. Where required, we use Standard Contractual Clauses or other lawful safeguards to protect data transferred across borders.
9. Children’s Privacy
The Services are not intended for children under 13 (or under 16 in the EEA/UK). We do not knowingly collect information from such users. If we become aware that a child has submitted personal data, we will delete it as required by law.
You must be at least 13 years old to use our Services (16 in the EEA/UK).
10. Changes to This Policy
We may revise this Privacy Policy from time to time. We will update the "Effective Date" above and notify you of material changes via the Services, email, or other reasonable methods. Continued use of the Services after such changes means you accept the updated terms.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, contact us at:
PowerFan Inc. d/b/a Storychat Attn: Privacy Team 2605 S Decatur Blvd Ste 123, #555 Las Vegas, Nevada 89102, United States Email: privacy@storychat.app
12. Regional Supplements
Residents of the European Economic Area (EEA), United Kingdom (UK), California, Nevada, and other regions with special privacy laws may have additional rights and disclosures. These will be provided upon request or as legally required.
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